Dental IT Support

At MSCS we specialize in IT support for dental practices.  Information Technology has made dental operations more fast and efficient, but can be a major cost and a source of frustration when it isn’t working properly.  With adequate data backups and routine maintenance we can reduce the total cost of ownership for your practice’s technology investment.

Here are some of the ways we can help you and your staff:

  • Support of practice management software – Dentrix, AbleDent or Tracker.
  • Configuring and testing backups of your patient data and x-rays.
  • Support for DEXIS digital x-ray and intra-oral cameras.
  • Network support for your Internet connection, insurance e-claims and payment devices.
  • Hardware installation and maintenance of your server, operatory and office workstations

MSCS recommends preforming a test restore of your patient data at least once every six months.   This verifies not only that your backups are running, but that they will be usable in the event of a disaster such as fire, theft or flood.  Recovering from a disaster such as this without a working backup can result in permanent loss of patient data and costs in excess of $10,000 for emergency recovery.

We offer a range of yearly IT Maintenance Plans to cover the unique needs of  your dental practice:

Bronze – An eight hour block of support hours usable over one calendar year.  Designed to provide the minimum reccomended six-month maintenance for your practice.  Purchase of this package gives you access to a discount from our regular hourly rate for any additional support hours your practice requires.

Silver – A sixteen hour block of support hours usable over one calendar year.  Designed to provide quarterly maintenance, and a lower hourly rate for additional support calls.

Gold – A forty hour block of support hours usable over one calendar year.  Designed to provide monthly maintenance and peace of mind that your data is safe and your practice running at full efficiency.   Purchase of the Gold IT Maintenance Plan gives you access to our very lowest rates for any additional support you may require.